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~ FAQs: Your questions answered ~

Avlon House Bed and Breakfast provides 4 star home comfort and excellent service throughout your stay. For peace of mind, we have provided detailed arrival instructions, FAQ and Terms / conditions.

Should you have any further questions or queries, please do not hesitate to contact us by telephone or email or, if your stay has already begun please contact us directly for help.

Accessibility

There are no steps about ground floor common area, however our 5 guest rooms are on first floor up 1 flight of stairs (approx. 14 steps)

Arrival

Check in is between 14 and 18 hrs daily, up to 22 hrs may be OK with advance notice, we are happy to answer any questions you may have during check-in. At time of booking / check-in you will be asked to provide credit card and pre authorisation of the card to ensure that any cancellations, damages or no-smoking policy breaches may be paid for. Please note that the card which is pre-authorised may be used for multiple room charges if the booking was made under a single guest’s name.

Cancellation Policy

We do hope you will come and stay with us but if you need to cancel then you can do so at any time up to 72hrs before your arrival date, at no cost. Please make sure you make sure to advise us of any full- or Partial cancellations ( for example if you decide to stay just 2 nights but have booked for 3) 72 hrs before day of arrival. If we don’t receive notice of your cancellation within this timeframe then your credit or debit card will be charged for one night’s stay per room booked under your name. Please note: NON REFUNDABLE OFFERS must be paid for at the time of booking and no refund will be made should the booking be modified or cancelled. This policy overrides the above cancellation policy.

Check in / Check out

Reservations booked direct will have priority check-in available from 13.30 daily and we request that all guests vacate your room after breakfast up to 11.30am on day of departure, If you fail to check out by this time then an additional €40 will be payable for first hour or part there of you are late vacating the room there after an additional charge equivalent to an extra nights accommodation will be applied to the security card on file. If you’re struggling to check out by 11am because of circumstances out of your control, please seek assistance from reception. If you know in advance the timings will not suit your requirements, please contact Avlon House B&B to explore other possible options which may be able to be arranged in advance of your arrival / departure.

Damage to hotel property / loss of keys

If you or any guest staying in a room booked under your name cause damage to Avlon House B&B property or lose a B&B key then these charges must be paid for at reception before departure

Guest Entry

WE want all our guests to have a relaxed and enjoyable stay at Avlon House B&B and with that in mind, we reserve the right to refuse entry to any guest who behaves in an inappropriate manner. This extends to a guest or guests being under the influence of drugs and / or alcohol, abusive behaviour towards B&B staff or other guests, aggression, or unacceptable dress. For the safety of all those staying with us we may ask guests behaving on this manner to leave the B&B if a disturbance is caused. Should we eject a guest on these grounds refunds will not be given.

Loss/ Damage

Avlon House B&B is not liable for the loss or damage of any guest property during their stay caused by the misconduct or negligence or a guest or an act of god, the establishment is not responsible for guest belongings, liable or responsible for any damage to guest vehicles whilst staying with us.

Pets

For your safety and comfort we do not allow pets on the premises with the exception of Guide dogs.

Reserving a B&B Room

Our official website is the only booking platform where best rates are guaranteed. Bookings can be made inline, by telephone, Fax or Email, Should you find that your preferred dates are not available through our online system, please phone the B&B to access real time availability. You can pay a deposit for your room should you wish but it is not essential to secure a booking. We accept cash in € (Euro) or all major Debit & Credit cards.

Smoking

In order for all guests to be able to enjoy their surrounds we impose a strict no smoking policy in all areas of the B&B (including the use of E cigarettes). Should a guest smoke in their room a €125 fine will be charged to their pre authorized credit or debit card to cover the cost of cleaning and fumigating.

Where is Avlon House B&B ?

We are only 10-15 mins walk north of the town centre on the the R448 Dublin approach to Carlow town, Just a stroll to Carlow’s Cultural, Social, Business, Educational & industrial Districts.

Eir code R93 NT26

GPS co-ordinates
Latitude – (52.842017822609634)
Longitude – (-6.9168806076049805)
LOC8Code R5J-64-VP8

Kids Allowed

Yes! We welcome little ones at our B&B – if you require a travel Cot please confirm with us prior to booking. We charge a nominal fee for use of the cot €10 euro. We do not have High chairs or other Kiddies facilities sorry!

Can I get online?

There is complimentary wi-Fi throughout the B&B so you can stay connected throughout your holiday

LATEST CHECK-IN / CHECK-OUT?

Latest Check-out 11.30am
Last check-in is 10pm

Where should I visit?

Check our your County Carlow pages and Blog for local information, or pop down to Reception and we will gladly supply some maps makes suggestions locally & within our region

Where to eat?

Just ask us for local recommendations, check out the guide to County Carlow our blogs.

Is my stuff safe?

Rooms are generally safe just follow normal safety procedures when out of rooms- please see Terms & conditions regarding our liability policy.

How many Stars does Avlon House B&B have?

We were awarded 4 stars by Failte Ireland (The Irish Tourist Board) and aim to provide all guests a excellent service & relaxing stay.

Can I smoke?

Our no smoking policy strictly prohibits smoking (including the use of E cigarettes) within all areas of our home B&B, for the smokers among us we do provide a log cabin on the court yard to offer some comfort.

Group bookings

We do not accept Stag / Hen parties or large group. Should you wish to make a group of over 6 people please contact the Bed and Breakfast prior to making a booking? Refusal on the day can be up setting to you your fellow guests and our staff.